Leadership advice and training services

Leadership coaching and consultation

FESSN provides Leaders coaching for wellbeing or mental health issues within team members. This can assist in developing strategies and confidence to tackle the more challenging people management situations, especially those involving emotional responses and well-being.

Coaching and consultation with management

Leadership development, focuses on:

Critical Incident Response and Management

Critical incident response and management (CIRM) provides essential services and management to support the well-being of individuals who are directly or indirectly exposed to a critical incident (CI).

CIRM aims to reduce and/or mitigate the negative impacts when exposed to a traumatic event, providing recovery support and strategies to help build personal resilience and reduce post-event trauma.

Peer Support

Peer Support Officers (PSOs) are an integral part of the Fire and Emergency Services Support Network (FESSN).  PSOs are staff and volunteers who, in a voluntary capacity, are trained to assist and support their colleagues through challenging times.

PSOs work in conjunction with FESSN, Regional Supervision Counsellors and fellow PSOs to provide confidential, informal short-term assistance, support or guidance. If needed, this can include referrals to appropriate community resources or other specialist services.

Administrative Access Scheme

The Administrative Access Scheme allows our clients and members of the public to access certain information held by us without having to apply through a formal Information Privacy or Right to Information application process.

How to make a request under the Administrative Access Scheme

Fees and charges apply depending on the type of report requested.

The main types of reports that can be requested are Fire Investigation reports, Incident reports, Scientific reports and photographs.

Apply for information

The Queensland Right to Information Act 2009 (RTI Act)  provides the community with a legally enforceable right of access to documents subject to a limited number of exemptions.

Applications for access to documents of QFD are made under the RTI Act, even if every document contains the applicant’s personal information.  All applications to amend personal information contained in QFD documents will also be made under the RTI Act.

An application must:

Fire Wardens

Fire Wardens play an important role in their community. They help manage the land before fires start, which can reduce how often and how severe wildfires can be. 

In rural Queensland, the volunteer Fire Warden network administers the Permit to Light Fire system and provides advice to landholders on managing fire risk. If you live in an urban or rural fringe community, the Fire Warden could be your local fire station.

The Fire Warden’s role includes:

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