The Disability Services Act 2006 provides a foundation for promoting the rights of Queenslanders with a disability, increasing their wellbeing and encouraging their participation in community life. The legislation requires all Queensland Government departments to develop and implement a disability service plan that includes actions to deliver the State disability plan 2017–2020 ALL ABILITIES QUEENSLAND: OPPORTUNITIES FOR ALL.
Our Community Insights Survey, explores a range of emergency and disaster events, preparedness activities, and service expectations.
The Volunteering for Queensland Survey provides volunteers the opportunity to provide feedback on their volunteering experience.
The Working for Queensland Survey provides employees the opportunity to provide feedback on their employment experience.
We have a 24/7 media service for accredited journalists or media representatives.
Email: media@fire.qld.gov.au
Phone: (07) 3635 3310
General enquiries
Phone: 13 QGOV (13 74 68)
Refer to our Social Media page to connect with us on Facebook, Instagram, X (formerly Twitter) and YouTube.
FESSN provides Leaders coaching for wellbeing or mental health issues within team members. This can assist in developing strategies and confidence to tackle the more challenging people management situations, especially those involving emotional responses and well-being.
Leadership development, focuses on:
Critical incident response and management (CIRM) provides essential services and management to support the well-being of individuals who are directly or indirectly exposed to a critical incident (CI).
CIRM aims to reduce and/or mitigate the negative impacts when exposed to a traumatic event, providing recovery support and strategies to help build personal resilience and reduce post-event trauma.
Peer Support Officers (PSOs) are an integral part of the Fire and Emergency Services Support Network (FESSN). PSOs are staff and volunteers who, in a voluntary capacity, are trained to assist and support their colleagues through challenging times.
PSOs work in conjunction with FESSN, Regional Supervision Counsellors and fellow PSOs to provide confidential, informal short-term assistance, support or guidance. If needed, this can include referrals to appropriate community resources or other specialist services.
The Administrative Access Scheme allows our clients and members of the public to access certain information held by us without having to apply through a formal Information Privacy or Right to Information application process.
Fees and charges apply depending on the type of report requested.
The main types of reports that can be requested are Fire Investigation reports, Incident reports, Scientific reports and photographs.
Section 78C of the Right to Information Act 2009 (RTI Act) allows individuals to apply to an agency to have their personal information amended if it is inaccurate, incomplete, out of date, or misleading.
An amendment application must:
The Queensland Right to Information Act 2009 (RTI Act) provides the community with a legally enforceable right of access to documents subject to a limited number of exemptions.
Applications for access to documents of QFD are made under the RTI Act, even if every document contains the applicant’s personal information. All applications to amend personal information contained in QFD documents will also be made under the RTI Act.
An application must: