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- Annual Reports Our annual report provides information about us, how we are governed, our activities, performance and future direction. The annual report also provides an overview of financial and non-financial performance and key achievements.Queensland Fire Department – Established 1 July 2024On 26 October 2022, the Queensland Government…
- Disclosure Log (Information Released) Disclosure Logs 2025…
- Complaints management We value all feedback, good and bad, because it helps us to improve our efficiency and effectiveness.If you have a complaint about an action or decision made by us, we would welcome the opportunity to assist you and resolve your complaint…
- Publication Scheme We make publication scheme details information routinely available to the public. It has been developed to give the community greater access to information.If you wish to access information that is not publicly available, you may need to submit a Right to Information (RTI) application.Publication schemes of related…
- Fire Communications Fire Communications Centres are an integral to our operations. There are seven centres located around the state of Queensland and collectively they handled in excess of 90,000 incidents in the last financial year (2016-17).When a Triple Zero (000) call is made, it is re-routed from Telstra to the appropriate emergency…
- Donations How can I help? There are many ways that you can support individuals, families and organisations affected by natural disasters, such as bushfires or floods. Supporting Rural Fire Service…
- Online enquiry Note - do not use this feedback form to report emergencies.We collect personal information (e.g. email address details) to address your matter, and will only disclose it to third parties if authorised by law or with your consent. To find out further information, please refer to our privacy statement…
- Volunteer charter The Rural Fire Service (RFS) Volunteer Charter is an agreement between the State of Queensland, the Queensland Fire and Emergency Service (QFES) and the Rural Fire Brigades Association Queensland (RFBAQ). The Charter ensures that we and the State of Queensland will commit to consultation with volunteers regarding matters…