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- Alarm monitoring The Alarm & Financial Management teams provide services and advice to us, our customers and the broader community regarding the management and monitoring of automatic fire alarms, including unwanted alarm activations.Alarm monitoring is a service to ensure buildings that are either prescribed under legislation or have…
- Unwanted alarm activation An unwanted alarm is defined as an emergency alarm signalled at a time when we are satisfied there was no emergency requiring the attendance of the fire service.We respond to around 18,000 unwanted alarm activations from monitored fire alarm systems per year. This creates a high burden on the community in the form…
- Preventing unwanted alarms checklist Reducing unwanted alarm activation is your responsibility. Below is a checklist which may assist with the reduction of unwanted alarms:Always liaise with your fire alarm specialist.Ensure the fire alarm system is regularly maintained and tested to the appropriate Australian Standard.Seek advice from your…
- Prepare Bushfire prevention Are you…
- Pragmatic cooking and shower test This test is conducted by us and is applicable to any Class 2 or 3 building served by an Automatic Fire Detection and Alarm System required to comply with AS1670.1.In addition to other alarm testing, and prior to the issuing of a final approval, we must be satisfied that the system will achieve specified…
- Contract and account management The Alarm and Financial Management Units are responsible for providing contractual and technical support to monitored alarm premises. This is done through:alarm connectionsalarm disconnectionstransfer of ownershipalarm isolationsAlarm Signalling Equipment (ASE) fault diagnosisASE technical support and…