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  • Supplementary guide for the use of combustible cladding
    Supplementary guide for the use of combustible cladding Supplementary Guide to the Referral of Performance Solutions for the Use of Combustible CladdingFires which spread via external wall components and/or attachments have demonstrated a capacity for potentially catastrophic outcomes. The National Construction Code (NCC) Deemed to Satisfy (…
  • Frequently asked questions about unwanted alarms
    Frequently asked questions about unwanted alarms What is a chargeable unwanted alarm? An unwanted alarm means the activation of a fire alarm system where, after we investigate, we find that the condition or situation would not have resulted in…
  • Disclosure Log (Information Released)
    Disclosure Log (Information Released) Disclosure Logs 2025…
  • Outdoor fire safety
    Outdoor fire safety Every year we respond to fires that threaten people, property and the environment. Some of these fires escape from smaller fires that are part of permitted activities and some are caused by irresponsible behaviour.If people are careful with fire, the loss and damage can be greatly reduced.The information will help…
  • Complaints management
    Complaints management We value all feedback, good and bad, because it helps us to improve our efficiency and effectiveness.If you have a complaint about an action or decision made by us, we would welcome the opportunity to assist you and resolve your complaint…
  • Frequently asked questions​ about smoke alarms
    Frequently asked questions​ about smoke alarms Can firefighters help if my smoke alarm activates for no reason? Who does the new legislation affect…
  • Fire Ed Year 1
    Fire Ed Year 1  The Fire Ed program is designed for teachers working with students in Year 1 in Queensland schools.The aim of the program is to assist students to develop an understanding of the dangers of fire and the appropriate response should they be in a situation where fire is involved.The Fire Ed program engages students in…
  • Contact FESSN
    Contact FESSN FESSN Management TeamEmergency Services ComplexLevel 1 Block B125 Kedron Park RoadKedron QLD 4031AustraliaPhone: 1300 309 508Email: FESSN@fire.qld.gov.auPeer Support ProgramsPhone: 07 3635 2233Email: FESSN@fire.qld.gov.auClinical ServicesVanessa WalkerManagerPhone: 07 3635 3459Email: FESSN@fire.qld.gov.auCritical…

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