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- Frequently asked questions about unwanted alarms What is a chargeable unwanted alarm? An unwanted alarm means the activation of a fire alarm system where, after we investigate, we find that the condition or situation would not have resulted in…
- Disclosure Log (Information Released) Disclosure Logs 2025…
- Outdoor fire safety Every year we respond to fires that threaten people, property and the environment. Some of these fires escape from smaller fires that are part of permitted activities and some are caused by irresponsible behaviour.If people are careful with fire, the loss and damage can be greatly reduced.The information will help…
- Complaints management We value all feedback, good and bad, because it helps us to improve our efficiency and effectiveness.If you have a complaint about an action or decision made by us, we would welcome the opportunity to assist you and resolve your complaint…
- Frequently asked questions about smoke alarms In January 2017. the Queensland Government introduced legislation that legislation requires all homes to have photoelectric, interconnected smoke alarms in every bedroom, in hallways and on every level. Smoke alarms must be hard-wired or powered by a non-removable 10 year battery. This will…
- Fire Ed Year 1 The Fire Ed program is designed for teachers working with students in Year 1 in Queensland schools.The aim of the program is to assist students to develop an understanding of the dangers of fire and the appropriate response should they be in a situation where fire is involved.The Fire Ed program engages students in…
- Publication Scheme We make publication scheme details information routinely available to the public. It has been developed to give the community greater access to information.If you wish to access information that is not publicly available, you may need to submit a Right to Information (RTI) application.Publication schemes of related…