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  • After a Fire
    After a Fire The information provided here is intended to help people whose homes have been damaged or destroyed by fire. While what has happened may be difficult to accept, there are things you can do right now to begin rebuilding your life and home.Download the After the Fire Booklet. Things to doCheck with the fire office-in-charge…
  • Animal welfare in bushfires
    Animal welfare in bushfires It’s essential that all animal owners and carers are familiar with how to care for family pets or assist animals during emergency situations, including bushfires, and how to develop a plan to protect them. With your family and livestock safety in mind, make sure you complete your Bushfire Safety Plan…
  • Translated resources
    Translated resources Find out how to keep you and your family safe with these translated resources:العربية (Arabic)BislamaAustralian Warning System (AWS)Fire danger ratingsFire escapeLithium-ion battery safetySmoke alarmsTriple Zero (000)Australian Warning System (AWS)Brailleမြန်မာဘာသာ  (Burmese)Emergency Evacuation Information…
  • Plan to survive
    Plan to survive Queenslanders were impacted by more than 1,600 house fires in 2024. The best chance of surviving a fire in the home is having a practised escape plan, and…
  • Queensland's New Warning System
    Queensland's New Warning System From 1 November 2023, you’ll notice changes to the way you get warnings for natural disaster events in Queensland.The new Australian Warning System (AWS) means that warnings will be consistent across the…
  • General Enquiries
    General Enquiries Note - do not use this feedback form to report emergencies.We collect personal information (e.g. email address details) to address your matter, and will only disclose it to third parties if authorised by law or with your consent. To find out further information, please refer to our privacy statement…
  • Lithium-ion battery safety
    Lithium-ion battery safety What are lithium-ion batteries?Lithium-ion batteries are rechargeable batteries that can store more energy in less space than traditional batteries. They are more lightweight and compact than other batteries. are common in e-scooters, e-bikes and vapespower most household rechargeable devices like mobile…

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