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- Unwanted alarms charging We charge for attendance at unwanted alarm activations to encourage building owners/occupiers to be continually proactive in managing fire alarm systems, thus reducing unwanted alarm activations.They are empowered to do so under the Fire Services Act 1990 Part 6 Charges for services.Under the conditions of…
- Transfer of ownership Invoicing requirementsIt is our requirement that the owner of a monitored premises is invoiced for all alarm management charges as per Section 128, Fire Services Act 1990.As an owner of monitored premises you may require the occupier or tenant to be responsible for paying the alarm management charge. Financial…
- Alarm Signalling Equipment What is an Alarm Signalling Equipment (ASE)?Fire Indication Panel and Upgraded ASE unitAn ASE is the device inside your fire panel that enables us to monitor your building's fire equipment. The ASE will send signals to the fire monitoring centre to advise of any changes in status of your fire equipment e.g.…
- Media at firegrounds Incident control teams at the scene of a bushfire are responsible for the safety of all persons on a fireground and must be aware of the location of media representatives at all times.In Queensland, official accreditation or training is not required by media representatives before entering a fireground. However, your…
- Bushfire resilient communities Information for Land Use Planning PractitionersWith many parts of Queensland experiencing more frequent and severe fire weather, the potential impact of bushfires is of growing concern. The potential risk of bushfires varies according to a number of factors including the potential intensity of bushfires,…
- Bushfire planning Building in bushfire prone areas…
- General Enquiries Note - do not use this feedback form to report emergencies.We collect personal information (e.g. email address details) to address your matter, and will only disclose it to third parties if authorised by law or with your consent. To find out further information, please refer to our privacy statement…
- Lithium-ion battery safety What are lithium-ion batteries?Lithium-ion batteries are rechargeable batteries that can store more energy in less space than traditional batteries. They are more lightweight and compact than other batteries. are common in e-scooters, e-bikes and vapespower most household rechargeable devices like mobile…