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  • Pragmatic cooking and shower test
    Pragmatic cooking and shower test This test is conducted by us and is applicable to any Class 2 or 3 building served by an Automatic Fire Detection and Alarm System required to comply with AS1670.1.In addition to other alarm testing, and prior to the issuing of a final approval, we must be satisfied that the system will achieve specified…
  • Contract and account management
    Contract and account management The Alarm and Financial Management Units are responsible for providing contractual and technical support to monitored alarm premises. This is done through:alarm connectionsalarm disconnectionstransfer of ownershipalarm isolationsAlarm Signalling Equipment (ASE) fault diagnosisASE technical support and…
  • Alarm connections and disconnections
    Alarm connections and disconnections Alarm ConnectionsDo all premises need to be connected directly to the brigade?Fire alarm monitoring for a premises may be prescribed under legislation through the Building Code of Australia. If your premises is deemed to require monitoring under the code, failure to be monitored may make the building…
  • Account services
    Account services The Debt and Account Management unit delivers a range of invoicing and receivables management services through legal recovery, insolvency and auditing. Account Management endeavour to provide exceptional client services and a strong culture of compliance with regard to legislation and regulations that we are governed by.…
  • Alarm Isolations
    Alarm Isolations Alarm isolation is when the fire panel is prevented from sending signals to the Fire Monitoring Centre (FMC) through utilising the features of the Fire Indicator Panel (FIP) or the Alarm Signalling Equipment (ASE). There are two main ways that isolation can be carried out;Through the features of your FIP; andDirectly isolating…
  • E-lodgement
    E-lodgement Login or registerOur e-lodgement is a state-wide web-based portal for the electronic lodgement and processing of Queensland Fire Department referrals under the Planning Act 2016.New users can get started with our e-lodgement by using the login or register link above. Returning users can also log in to continue lodging and managing…
  • Scope Reduction Initiative
    Scope Reduction Initiative Our Scope Reduction Initiative (SRI) began on 1 January 2015. The SRI has identified a number of types of building work where we will provide a response before an application is made to the Assessment Manager.Under Section 57 of the Planning Act 2016, we are able to give a referral agency response on matters…
  • Guidelines and position statements
    Guidelines and position statements For further information contact your local Community Safety and Resilience Branch. GuidelinesOur referral advice guide - performance solutionsGuidelines for fire safety systems in marinas (PDF, 909 KB) Fire hydrant and vehicle access guidelines for residential, commercial and industrial lots (…

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