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  • After a Fire
    After a Fire The information provided here is intended to help people whose homes have been damaged or destroyed by fire. While what has happened may be difficult to accept, there are things you can do right now to begin rebuilding your life and home.Download the After the Fire Booklet. Things to doCheck with the fire office-in-charge…
  • Animal welfare in bushfires
    Animal welfare in bushfires It’s essential that all animal owners and carers are familiar with how to care for family pets or assist animals during emergency situations, including bushfires, and how to develop a plan to protect them. With your family and livestock safety in mind, make sure you complete your Bushfire Safety Plan…
  • Translated resources
    Translated resources Find out how to keep you and your family safe with these translated resources:العربية (Arabic)BislamaAustralian Warning System (AWS)Fire danger ratingsFire escapeLithium-ion battery safetySmoke alarmsTriple Zero (000)Australian Warning System (AWS)Brailleမြန်မာဘာသာ  (Burmese)Emergency Evacuation Information…
  • Unwanted alarms charging
    Unwanted alarms charging We charge for attendance at unwanted alarm activations to encourage building owners/occupiers to be continually proactive in managing fire alarm systems, thus reducing unwanted alarm activations.They are empowered to do so under the Fire Services Act 1990 Part 6 Charges for services.Under the conditions of…
  • Transfer of ownership
    Transfer of ownership Invoicing requirementsIt is our requirement that the owner of a monitored premises is invoiced for all alarm management charges as per Section 128, Fire Services Act 1990.As an owner of monitored premises you may require the occupier or tenant to be responsible for paying the alarm management charge. Financial…

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