Alarm Monitoring Services
Overview
Over 6,000 building fire alarm systems across Queensland are currently connected to the QFRS alarm monitoring service, FireNET.Section E of the Building Code of Australia prescribes which buildings (by types and/or usage) are required to have their fire alarm system monitored by the QFRS FireNET. Other building owners who are not required by legislation to connect their alarm for monitoring choose to do so to assure the highest level of building and occupant safety.
As part of its monitoring service and annual fee, the QFRS provide to buildings a ‘Protected Premise Unit’ (PPU) that enables the communication between building fire alarm panels and the QFRS FireNET. Buildings are also required to connect the PPU to FireNET via a Telstra Voice Grade Digital Line (VGDL).
If you would like more information about a current connection or connecting your building’s fire alarm system to FireNET please click here to complete the contact form. Alternatively, please call our Communication Service Centre on 1800 449 992 between 9am and 5pm (AEST) Monday to Friday.
Application for Monitoring
To connect to the QFRS fire alarm monitoring service, building owners or their alarm technicians will be required to complete the attached form OM54 - Notice of Pending Connection and forward to the QFRS Communications Service Centre by:
Mail: QFRS CSC, GPO Box 1425, Brisbane QLD 4001
Email: qfrsalarms@emergency.qld.gov.au
Fax: 07 3891 0766
An alarm monitoring agreement will also be required to be signed by the Building Owner before an alarm will be connected to the QFRS alarm monitoring service.
Click on the links to download:
Notice of Pending Application (form OM54)
Example Alarm Connection & Monitoring Agreement (form OM25)
Last updated 8 January 2008
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